HERE TO HELP
A little clarity.
Answers to the questions that come up along the way.
Questions?
hello@figgiving.comWhy give with FIG?
One place for the causes you care about. FIG connects your everyday spending to a giving plan, keeps your charity choices together, and lets you set the pace with a monthly limit.
How are round-ups calculated?
FIG rounds purchases up to the next dollar: $6.75 adds 25¢; a whole-dollar purchase adds no spare change. Add an extra $1 per purchase if you like. Your monthly limit caps the total.
How will automatic giving work?
After you approve your payment method, monthly limit, and giving terms, FIG will request your monthly round-up payment. The sponsor’s processor will collect it directly for the sponsor, who reviews your charity directions and distributes grants.
What about giving fees?
Sponsor and processing fees will come out of your authorized round-ups. Fees depend on the sponsor and payment method; you’ll review the rate or formula before approving. FIG membership is separate.
Can I change my giving plan?
Yes. Edit your charities, round-ups, and monthly limit in Giving plan.
Where can I use FIG?
FIG works in your web browser, including on your phone.
Need a hand?
Email hello@figgiving.com with the page you were using and what happened. Please leave out passwords, card numbers and bank details.